For every order placed on a stock item at pontoonsports.com, we promise to prepare your order for shipping within 24 hours. We do not ship on public holidays.
Teamwear items will be shipped once production has been completed. The shipping price for team wear orders is included in the purchase price.
We have selected the transport services with the best track record to deliver your orders anywhere in the world. You can track the status of your order at any time and you'll automatically be notified by email of key tracking events. Please see the delivery time frames below.
- Australia Post for all shipping within Australia. 3-5 day service
- Full tracking available through Australia Post.
- Royal Mail & Yodal is used for Standard orders. This is a 3-6 day service
- DHL Ecommerce is used for standard orders. This is a 3-6 day service
- USPS is used for standard orders. This is a 3-5 day service
Expected delivery times for all other zones:
|ZONES||ZONES 1||ZONES 2||ZONES 3||ZONES 4||ZONES 5|
|Regions||New Zealand||Asia Pacific||Western Europe||USA, Canada, Middle East||Rest of World|
|Expected Delivery Time
|Delivery times are estimated and may vary depending on external factors|
|Countries||New Zealand||Hong Kong
Papua New Guinea
United Arab Emirates (U.A.E)
|Rest of world|
*Delivery times are estimated and may vary depending on external factors. INTERNATIONAL - DHL Express Courier Service
|Asia Pacific||Western Europe||The Americas|
|3-5 Business Days*|
New Zealand (2-3 Days)
* Delivery times are estimated and may vary, especially for rural areas
Please note that packages may be subject to delays and additional taxes and duties at the port of entry to international countries. Pontoon takes every effort to ensure quick and smooth delivery, but cannot take responsibility for any delays or extra fees which may be applied via customs and duty offices in the receiving country.
If you have not received you purchase within the specified time please contact us at firstname.lastname@example.org