For every order placed on a stock item at pontoonsports.com, we promise to prepare your order for shipping within 24 hours to 48 hours. We do not ship on public holidays.
Teamwear items will be shipped once production has been completed.
We have selected the transport services with the best track record to deliver your orders anywhere in Australia or the world. You can track the status of your order at any time and you'll automatically be notified by email of key tracking events. Please see further information below, all prices are in AUD.AUSTRALIA
- Australia Post for all shipping within Australia
- Full tracking available through Australia Post.
|Provider||Type||Delivery Times||Price||Signed for||Free Over|
|Australia Post||Express||2 Business Day Metro||$9.95||$2.95||$150 *|
- DHL Ecommerce is used for Standard International orders
- There is a flat fee for all international orders.
- DHL Global Mail can be tracked at: https://www.globalmail.dhl.com/web/portal-asia/traceit. If your tracking number starts with "AUDHB" use the Item Cust_Ref field. If it's just numbers use DGM Item# field.
|ZONES||ZONES 1||ZONES 2||ZONES 3||ZONES 4||ZONES 5|
|Regions||New Zealand||Asia Pacific||Western Europe||USA, Canada, Middle East||Rest of World|
|Expected Delivery Time|
|Delivery times are estimated and may vary depending on external factors|
|Countries||New Zealand||Hong Kong|
Papua New Guinea
United Arab Emirates (U.A.E)
|Rest of world|
- DHL Express is a door-to-door courier service and takes 3-5 days business days from dispatch
- DHL Express express is charged at a flat rate of $35 per order.
- DHL Express can be tracked at: http://www.dhl.com.au/en/express.html
|Asia Pacific||Western Europe||The Americas|
|3-5 Business Days*|
New Zealand (2-3 Days)
Please note that packages may be subject to delays and additional taxes and duties at the port of entry to international countries outside Australia. Pontoon takes every effort to ensure quick and smooth delivery, but cannot take responsibility for any delays or extra fees which may be applied via customs and duty offices in the receiving country.
We aim to dispatch all orders within 24 - 48 hours of payment being authorized.
If you have not received you purchase within the specified time please contact us at firstname.lastname@example.org